Looks my Sierra definitely give up. What I considered as week batteries only problem end up with headset exchange during flight (in a tandem seat Zlin 726) and my PAX being isolated for the rest of flight. Anybody has experience with Lightspeed service in Europe ? I am googling right now, but some more hints might help..purchased in US from a local pilot shop in 2011 so I am not even sure what kind of warranty (if any - hopefully) is still applicable...
Michal, Lightspeed have a fantastic repair service in Munich. Whatever the state/age of the headset is, he will repair it within 2 days free of charge. Lightspeed product support is outstanding.
Dipl.Ing. Walter Mazanek
Lightspeed Service Center Europa
Leiblstr. 11
82166 Gräfelfing
Tel: 089/8545194
Mail: [email protected]
good news, thanks. I´ll give them call later today.
Indeed - Lightspeed service is second to none
+1 on that, my Zulus started streaming music louder on the left than the right, sent them off, received them back within the week, repaired, no questions asked.... which a colleague of mine can't say for his Bose.....
just close the loop - it took slightly more than one week, but my headset is back with a kind letter stating it is "well repaired". Hopefully I have a chance to check the quality of the repair during weekend.
My experience with a broken mic boom was that they were very helpful and prompt, and fixed it for free despite the fact that it was my fault and I told them so. Great service.
I can´t edit my previous post for some reason - my headset is back and tested during flight, working again. So when someone asks me which headset to buy, my recommendation would be obvious ;-)
You can edit a post for 2 hours afterwards.
If you posted something which you feel strongly about (e.g. might have legal implications) then I can edit it anytime, or just delete it.
Is the email above still working ? I wrote to it a few days ago and no answer yet.
Is there any other contact for Lightspeed repairs in Europe ?
